Terms and conditions

Our terms and conditions are taken very seriously. If you place an order you will have to agree to our terms and conditions which include the return policy. Please do NOT purchase any type of product without reading the terms and conditions.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
By agreeing to these Terms of Service, you are also agreeing that you have read and fully understand our refund policy below:


Due to the nature of our product and regulations, all our sales are final sale. once an order is placed it cannot be altered and refunded. If you believe that you have received defective merchandise, please contact us immediately.
Our products have undergone a strict quality control process to ensure that our customers receive the best. If you have any questions comments or concerns, contact our team directly at info@brancohair.com.


All parcels are sent via Royal Mail.

We are not responsible for any damages or negligence once the parcel has left our possession.
If you have any issues, please email info@brancohair.com


We offer customers an estimated delivery, however situations beyond our control can tamper with our estimation. We are not responsible for late shipments due to conditions out of our control.


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Your submission of personal information through the store is governed by our Privacy Policy.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for any unlawful purpose or immoral purpose
If you need further clarification about our Terms and Conditions or have general questions please email us at info@brancohair.com
By purchasing our products, you are agreeing to our terms and conditions.