All our products are shipped using Royal mail. 

Please note that we are not liable for any delay or damage caused by the shipping company.

Please allow 1-3 days processing time & 1- 3 days shipping time.

International orders:

Please allow 1-3 days processing time & 5 - 10 days shipping time.

Due to the nature of our products and regulation

All sales are FINAL, this means that we cannot offer returns or exchanges.

In special occasions, we may grant the customer a new product/exchange. 

If you believe your issue falls in this category, please contact us at Info@brancohair.com and we will do our best to resolve your issue.